Meet Gabbi – Terms & Conditions

Last Updated: February 27, 2026

1. Description of Services

Meet Gabbi (“Gabbi,” “Company,” “we,” “our,” or “us”) provides technology and service solutions designed for law firms and businesses operating in the legal ecosystem.

Services may include:

• AI voice and client intake services
• Lead qualification and intake automation
• Outbound communications and follow‑up services
• Marketing and client acquisition services
• CRM and case management integrations
• Workflow automation and data capture
• Participation in legal ecosystem partnerships and referral opportunities

Meet Gabbi may update, improve, or modify services at any time to enhance performance, compliance, or functionality.

2. Free Trial

Meet Gabbi may offer a 14‑day free trial for new customers.

During the trial period:

• You may evaluate the platform and services.
• Some features may be limited.
• No subscription fees will be charged until the trial ends unless otherwise agreed.

At the conclusion of the trial period, your account will convert to a paid subscription unless cancelled before the trial ends.

3. Subscription and Billing

Meet Gabbi operates on a subscription‑based model.

By subscribing you agree to:

• Pay all applicable subscription fees
• Maintain valid billing information
• Allow automatic recurring billing based on your selected plan

Subscriptions may be billed monthly, quarterly, or annually unless otherwise agreed.

4. Cancellation Policy

Customers may cancel their subscription with 30 days written notice.

Cancellation must be submitted via written email notice or the account management system.

Services will continue through the 30‑day notice period and applicable charges will remain due.

5. Custom Integration & Chase Protocol Commitment

Certain services require custom development, integration, or operational infrastructure.

Examples include:

• Custom CRM integrations
• Intake workflow development
• Automated chase protocols
• Case follow‑up automation
• Customized outbound communication systems

When these services are included, the customer agrees to a minimum six (6) month commitment. Early cancellation is not permitted during this period.

6. Marketing and Outbound Services

Meet Gabbi may provide marketing services including lead generation campaigns, outbound communication, advertising management, and client outreach.

Marketing outcomes are not guaranteed. Advertising costs shall be separate from service fees.

7. Legal Ecosystem Participation

Meet Gabbi may provide access to a broader legal ecosystem including referral networks, technology integrations, vendor relationships, and strategic partnerships.

Participation may require separate agreements.

8. Customer Responsibilities

Customers agree to provide accurate business information, comply with applicable laws, and ensure any client data provided is collected legally.

Customers remain responsible for legal advice provided to their clients and compliance with legal advertising and privacy laws.

9. Data and Privacy

Meet Gabbi processes data such as call recordings, lead intake information, communication transcripts, and CRM data to provide services.

Data handling is governed by our Privacy Policy.

10. Intellectual Property

All software, workflows, and technology provided by Meet Gabbi remain the exclusive property of Meet Gabbi.

Customers receive a limited, non‑exclusive license to use the services during an active subscription period.

11. Service Availability

Meet Gabbi strives to maintain reliable service but cannot guarantee uninterrupted access due to maintenance, updates, or third‑party outages.

12. Limitation of Liability

Meet Gabbi shall not be liable for lost profits, lost opportunities, or indirect damages.

Total liability will not exceed the amount paid by the customer during the previous three months.

13. Termination

Meet Gabbi reserves the right to suspend or terminate accounts for non‑payment, fraud, or violation of these Terms.

14. Changes to Terms

Meet Gabbi may update these Terms periodically. Continued use of services constitutes acceptance of updated Terms.

15. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Pennsylvania.